Op4G, a national market research company based out of Portsmouth, NH, is pleased to announce the appointment of Kristen Tripphahn as Chief Operating Officer. Kristen comes to Op4G with 18 years in the market research industry. Her expertise lies in growing high performance operations teams and optimizing global business operations throughout the United States, Europe, and Central America.
Kristen joins Op4G from Schlesinger Group where she spent the last nine years, initially driving the development of Schlesinger’s global panel teams before moving on to lead the U.S. Qualitative Operations team. Finally, she served as VP, Strategic Operations, working across business units to lead strategic initiatives for the growth and optimization of the organization. Prior to Schlesinger Group, Kristen spent nearly 10 years between Harris Interactive and uSamp, first learning the business and subsequently leading panel operations, sampling and bidding teams, as well as helping clients develop their own proprietary panel solutions.
She says she was drawn to join Op4G because of the leadership. “Our CEO cares so deeply for his employees and has a fantastic perspective on social responsibility. Learning more about Frank’s vision, I felt like my skillset could contribute to realizing the vision.” Kristen says, adding that “the premise of Op4G, and being able to focus on doing ‘good’ in the world, is huge for me. I know that’s why a lot of our employees chose Op4G, and I’m excited to help continue growing this aspect of the company.”
“Kristen comes to us with a unique mindset and a strong passion to grow future leaders,” says Frank Nappo, CEO. “We are excited to have her on board and look forward to the developments she will be making in our operations department and the overall company at large.”
Kristen’s strengths lie in bringing the right people to the table to facilitate solutions and execute a plan. “It’s all about mentorship, connections, and empowering people to elevate their thinking,” she says. “My ultimate goal is always to help people connect to their inner leader, regardless of our positions.”
A Rochester, NY native, Kristen enjoys spending time with her family, cooking, and traveling. She’s passionate about exploring the outdoors, diversity and equity, and creating spaces where people can come together and be their true, authentic selves.